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CCTV Drainage Surveys

The ideal way to establish the extent & cause of a drainage problem quickly & visually.

CCTV Drain Survey – Trace & Locate

CCTV drainage surveys are our eyes inside the pipe. As part of our drain survey, our CCTV equipment identifies faults or possible flow reductions to the drainage system which may cause on-going problems with blocked drains.

We provide a drain inspection service (look & see), as well as CCTV drain inspection, diagram & recording.

We offer a 24 hour service, with a £0 callout fee. All costs are priced per job and approved by you, before any work begins.

How It Works

We will provide you with a cost for our drain survey upfront over the phone before we arrive.

Once on-site, our technician will access your manhole chambers. Doing this provides us with a direct feed to both your main lines and branch lines within the property. We can then determine the condition of your drain and assess the pros and cons of what we may find.

On completion, you will be supplied with a full report of all findings from our CCTV drainage survey, including quotes to rectify any possible concerns we may come across.

Benefits of a CCTV Drainage Survey

The benefits of our drain surveys are huge. It allows us to provide you with exact information on the condition of your drain, and in some cases, provide a warranty on the work carried out.

Google Rating
4.9
Based on 68 reviews
Facebook Rating
5.0
Based on 25 reviews
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Pipeline Drainage Solutions van used to unlock drains in the Newcastle area

Frequently Asked Questions

Do you offer 24 hour callouts?

If you need an urgent CCTV drain survey, we are available for callouts 24/7 and can provide a same-day service. Speak to our team for more information.

How do CCTV drain surveys work?

When carrying out a CCTV drain survey, we’ll feed a specialist camera into your drain. This camera sends live footage to our engineer’s device, which they can use to better understand the problem with your drain and allow them to make recommendations on how to solve the problem. You’ll receive a full report of our findings following the survey.

What does a CCTV drain survey report include?

With our £165 option, your drain survey report will detail our findings, along with a diagram of your drain and the recordings.

Why would I need a CCTV drain survey?

Most commonly, you would need a CCTV drain survey if you are concerned you may have a problem with your drain, such as a blockage. However, in some cases drain surveys are undertaken at a pre-purchase stage for homebuyers, as they provide information on the condition of a property’s existing drainage system.

How long does a CCTV survey take?

Surveys of particularly problematic drains may take longer but typically, a standard drain survey takes around 45 minutes to an hour to complete.

How much does a drain survey cost?

Please get in touch so we can give you a quotation

Honest, Reliable & Upfront Pricing.

No Call-Out Charges Or Hidden Fees.

Our Reputation Is Built On Our Results.

24/7, Same-Day Service Guaranteed.

What Our Customers Say

Read reviews from real people who we have carried out CCTV drainage surveys for. If you need our help, contact us.

Jake M.
Jake M.
16:21 22 Apr 23
Very reasonable and knowledgeable. Many thanks to Michael
SarahandJake M.
SarahandJake M.
16:17 22 Apr 23
Very reasonable and knowledgeable.
Tot C.
Tot C.
09:01 03 Apr 23
The response to our emergency blocked drain and the speed of executing a difficult job including provision of heavy equipment was first class and reasonably priced. Efficient, polite and nothing was too much trouble. Highly recommended.
Chris G.
Chris G.
09:53 29 Mar 23
Excellent service
Paul W.
Paul W.
21:19 03 Mar 23
Great service called and came a checked our drains straight away. Did everything they said they would when they said very pleased
Ruth F.
Ruth F.
08:50 09 Feb 23
Excellent service- friendly, professional and sorted in no time. Many thanks!
vicky S.
vicky S.
15:33 03 Feb 23
Fast friendly service genuine bloke, came out and checked the blockage problem to find it wasn’t to do with our property.. given advice, waiting while I contacted water board to make sure it would be resolved…didn’t charge for his service 🙂
Chris N.
Chris N.
10:34 28 Dec 22
Great service. Contacted them about a blockage came around the same morning and cleared it. Also cleaned drains and advised about identifying common drain to contact Northumbrain water for any future problems 😀
Marie L.
Marie L.
20:01 07 Dec 22
prompt, professional and reasonable
Jeanette J.
Jeanette J.
11:41 07 Oct 22
Michael was extremely professional and honest when he inspected our drains to see if they needed to be cleaned and lined. Would highly recommend!
carol B.
carol B.
11:11 15 Sep 22
Fab service from Michael, friendly, efficient and knowledgeable. Definitely recommend. Michael sourced the problem of a disconnected washing machine pipe from our boxed in waste pipe and fixed the problem and done a power flush of the waste pipe. Fantastic service and will definitely use again
Mish L.
Mish L.
13:37 17 Aug 22
Excellent service, both friendly and professional, and very reasonable cost too. Would highly recommend to anyone. Thank you so much guys.
Dan R.
Dan R.
08:08 11 Jul 22
Answered on a weekend and was able to quote and confirm booking within 30 mins - super friendly and professional.In the end, our contractors handled the issue but Michael was very understanding about the situation.
Eleanor O.
Eleanor O.
19:35 07 Jul 22
Michael was efficient, communicative, friendly - obviously an expert who was able to deal with the problem quickly, and explain it in layman’s terms as he went along. Highly recommended. Really appreciate his time and hard work, thank you!
Colm C.
Colm C.
15:23 22 Jun 22
From the outset Michael was fantastic. I emailed him the issue and he visited the house the next day and supplied his quote. I gave him the job and he had it completed within a few days. He always kept me up to date with progress and supplied all the report and information quickly which helped with my insurance claim for the blocked drain ! Excellent service and a very competitive quote. Thanks again Michael !!
Carol B.
Carol B.
09:21 14 Jun 22
Excellent service from start to finish.Blocked bathroom pipes, and drain cracked and blocked outside. Professional , reliable friendly,, informative , efficient and very reasonably priced. Would definitely use again if needed and highly recommend to others .
Ben B.
Ben B.
10:10 27 May 22
Five stars! Michael has fixed a number of plumbing issues at my house that were the result of bad DIY jobs completed many years ago, and in addition to being very skilled and knowledgeable, he is also brilliant at explaining the work he does and staying in regular contact with customers. Highly recommended!
Sue C.
Sue C.
12:16 03 May 22
Excellent service from Michael, he rectified a job that another company hadn’t completed properly. Really reliable, professional and friendly
Harry S.
Harry S.
15:22 29 Mar 22
Quick friendly service very professional jobWill not hesitate to recommend to friends
Natalie H.
Natalie H.
14:36 14 Mar 22
They came out within a few hours of me calling and the price was reasonable compared to other companies I tried! I would definitely recommend in future.
Danny G.
Danny G.
12:19 23 Feb 22
Michael and the team fixed our drainage issue with 48 hours of us contacting him. He shared photos and fully explained the issues we had, great service!
Neal H.
Neal H.
16:46 10 Feb 22
By far the best, most reliable workman we had in years! Michael arrived on time, was exceptionally friendly and customer-oriented, and took care of our blocked drain problem. He was great at explaining the process as the job progressed always letting us know why and how. Honest workmanship from start to finish! We recommend Michael to anyone and know who to call now if we ever experience problems with our plumbing again.
Mark M.
Mark M.
13:51 07 Feb 22
Had an emergency outside drain overflow issue. Really responsive service. Came out same day, found the issue. Which was a brick from the build. Cleaned everything up and was really informative throughout. Would definitely recommend and would use again if needed.
John M.
John M.
11:36 01 Feb 22
I can't fault Michael he turned up on time and day when he said he would. Carried out the work professionally and with care and left everything clean and tidy. I rang several companies for the cost of CCTV survey and any potential repairs and Michael was cheaper than the other companies. I would highly recommend anyone who are looking for a reliable and professional service to use this company. Also all the lads were very pleasant and respectful.
jen
jen
15:43 22 Jan 22
Really impressed, wouldn't hesitate to recommend. Great price, came out quickly, explained everything and even sorted the water company coming out for me once it was clear the problem wasn't on my property. Would definitely use again.
Mark W.
Mark W.
13:04 16 Jan 22
Michael came out next day to fix soil pipe into underground drain, no fuss, no mess. Great customer service and very friendly, explained everything that needed doing and then cracked on. Highly recommend and will be my first call if I ever need drainage works again.
Snow
Snow
13:20 10 Jan 22
Excellent work, solution found quickly and work carried out promptly.Great communication and prices.
Andrew H.
Andrew H.
10:40 30 Dec 21
Brilliant service from Michael. He arrived very quickly and on time to unblock an external drain and explained everything very well and offered great advice in case the problem occurred again. He did the job very quickly and efficiently. By far the best price out there and I would highly recommend if you have any problems.
Kylie M.
Kylie M.
11:40 24 Nov 21
Came straight out looked at the problem and fixed it straight away .
Nicola K.
Nicola K.
16:40 19 Nov 21
Fantastic service.
Messaged in the morning, there 2 hours later, job sorted!
Esther F.
Esther F.
11:21 18 Nov 21
So impressed with the work these great guys did, didn't have to wait long and they sorted our drainage issue in minutes ! Great price and work - ( I had a quote from a well known chain of drainage experts who couldn't come for 5 days post estimate for the work to fix it - they quoted £170.00 more for the job) Michael came and fixed it on first visit- with great advice on how to not have the issue again -
Helen R.
Helen R.
14:14 16 Nov 21
Cracked gutter drainage sewer connection pipe replaced, grate and test all done in half a day. very reasonably priced, tidy clean work. extremely informative. I would not hesitate to contact again and highly recommend. Lovely lads as well.
Graham R.
Graham R.
13:11 29 Oct 21
Astonishingly quick response and all sorted in 30 mins from first call. Hard to beat that for service
Georgia H.
Georgia H.
17:22 26 Oct 21
Micheal was fab, came out within the hour at the end of the day, Reasonably priced. Would reccomend!
Marii L.
Marii L.
08:37 16 Oct 21
Great service , arrived on time, completed the job quickly, efficiently and effectively. A very professional company in every ways.Would definitely recommend Michael.
Carl C.
Carl C.
12:21 12 Oct 21
This is the second time I've used Pipeline Drainage Solutions. I had a blockage in a deep surface water drain.Michael came to the property promptly, was very transparent about pricing and cleared the blockage quickly.Very impressed with the service received and would recommend this company.
Jonathan W.
Jonathan W.
16:01 11 Oct 21
Would recommend. I called them to look at drainage defect identified in homebuyer survey. Very good comms, came out next day and did drainage survey. Sent invoice at quoted price. Very knowledgeable and provided helpful advice
Lynn W.
Lynn W.
10:10 07 Oct 21
Called out quickly, very efficient and cleaned up no mess. Would definitely recommend.
Marija B.
Marija B.
10:47 05 Oct 21
Quick, great service, and friendly and explain what’s wrong. Have used before. Will defo use again.
David O.
David O.
08:35 05 Oct 21
Michael provided an excellent service when he dealt with a blocked sewer for us. I was away with work so it was great to have good communications and up to date information on the situation. The service was great value and I was more than happy to have him back to carry out some follow up work.
Sash S.
Sash S.
10:09 01 Oct 21
Cost - Excellent, no hidden charges.Reliability - Excellent always turns up and accommodates panic situations.Workmanship - Excellent, tests everything and goes over with customer to ensure satisfaction.I've used Michael in the past to clear a blocked sewage pipe that couldn't be unblocked using rods due to possible rock or something in there. Michael showed me the blockage on CCTV, used specialist equipment and cleared the blockage. Today had him round replacing an old broken clay drain waste, found underground in my driveway, which was exposed when digging foundations for a porch, rain water was leaking from it into my foundations. He carefully exposed the broken pipe by breaking away the concrete enough to replace with a new drain & pipe. Tested no more leaks and flow is fantastic. Thank you mate, my porch project is back on track.
Yannick L.
Yannick L.
09:05 30 Sep 21
By far the best, most reliable workman we had in years! Michael arrived right on time, was exceptionally friendly and customer-oriented, and took care of our blocked drain emergency within 15 minutes. He was great at explaining what the issue was and how it was caused, and his rates are very reasonable. No hidden costs, no sudden price increases - honest workmanship from start to finish! We would recommend Michael to anyone and know who to call now if we ever experience problems with our plumbing again.
Y L
Y L
08:54 30 Sep 21
By far the best, most reliable workman we had in years! Michael arrived right on time, was exceptionally friendly and customer-oriented, and took care of our blocked drain emergency within 15 minutes. He was great at explaining what the issue was and how it was caused, and his rates are very reasonable. No hidden costs, no sudden price increases - honest workmanship from start to finish! We would recommend Michael to anyone and know who to call now if we ever experience problems with our plumbing again.
Joe L.
Joe L.
14:07 24 Sep 21
Arrived quickly, diagnosed and fixed first fault easily, then we requested camera inspection of other pipes because of another pre-existing problem. Gave honest opinion and thorough explanation throughout with recommendation of no further work needed, which was reassuring. Would recommend, ta
Roger L.
Roger L.
09:00 24 Sep 21
Brilliant service, quick, professional and very reasonably priced. Would certainly recommend.
Jon J.
Jon J.
17:29 07 Aug 21
Very quick response time. Very knowledge at job. Talked me through the issue. Price as agreed. All good.
John R.
John R.
09:38 20 Jul 21
Great service from initially contacting them through to completion, cleared a badly blocked main drain for me in no time.Arrived when he said he would and got straight on with the job, best of all was the fixed price with no hidden extra costs and by far the cheapest price I was quoted.Can’t recommend this company highly enough, I have already passed their details onto family & friends
Samantha C.
Samantha C.
20:58 08 Jun 21
Mint lads came out fast! And also very efficient would highly recommend ⭐️⭐️⭐️⭐️⭐️
Danielle A.
Danielle A.
20:48 08 Jun 21
Professional and reliable service.
Emma S.
Emma S.
20:28 08 Jun 21
Brilliant company. Michael provided a polite, honest, reliable service. All works completed to a very high standard. 5 star

Would highly recommend.
Tanya B.
Tanya B.
20:12 08 Jun 21
Excellent service Michael such lovely bloke came out solved the problem straight away !!! Definitely recommend.. thanks again definitely be using the company again .
Natalie Carlie W.
Natalie Carlie W.
21:31 07 Jun 21
Very happy with the service. Michael fixed the problem quickly and gave some good advice to stop it happening again.
Lu T.
Lu T.
16:08 07 Jun 21
Michael came straight out when I had an emergency and returned swiftly to rectify the problem. He explained each step what he was doing and was friendly yet professional. Would recommend 100%, thank you⭐⭐⭐⭐⭐
Dean S.
Dean S.
22:31 03 Jun 21
Quick and reliable service, very knowledgeable would recommend to anyone who has a blocked drain.
Dean J S.
Dean J S.
22:27 03 Jun 21
Quick and reliable service, very knowledgeable would recommend to anyone who has a blocked drain.
Honest reliable firm came out first thing and was done in no time at a great price I highly recommend these guys.
Nicola M.
Nicola M.
11:16 22 Mar 21
Quick response, great communication, helpful and went above and beyond to make sure our issue was sorted. Contacted by message late on a Friday evening and pipeline came out first thing on Saturday morning. By Saturday afternoon we were all sorted. Definitely recommend
Lee G.
Lee G.
14:30 14 Feb 21
Michael arrived within 30 minutes of my initial call. Resolved the immediate issue and advised me to contact Northumberland water to fix the structural issue. He even contracted them on my behalf. Wouldn't hesitate to use him again. Fantastic customer service.
Angie S.
Angie S.
10:19 04 Dec 20
What a fantastic person Michael is. Turned up on time was very informative about the issue I had and provided recommendations on what to do with out applying any charges. Such a professional and courteous company. Would highly recommend Michael and his business. Would not hesitate in coming back if I ever need to.
Zoe S.
Zoe S.
18:59 25 Nov 20
Very quick and efficient with our enquiry! Michael kept us in the loop with everything. He came back with a professional, clear report and advice on next steps. Would highly recommend.
Howard D.
Howard D.
16:48 05 Nov 20
Michael and his colleague dug down into my yard to mend a fractured waste pipe. This is hard, dirty work but it was done carefully, efficiently and with good humour. Throughout Michael was at pains to keep me informed about his progress and explain what he was doing. I cannot recommend this firm highly enough.
Daniel H.
Daniel H.
13:48 20 Oct 20
Really happy with the service. Both guys who came out to the job were friendly and explained things clearly. Was upfront about the cost of the work and I didn't feel pressured or obligated to go ahead. Neat and tidy in their work. No complaints
Jane S.
Jane S.
21:00 18 Oct 20
Michael helped with a leak in my shower. He was very helpful and explained what work needed to be done and costs. He arrived early and got on with the work straight away after discussing the issue with me. He was very thorough and tidy.
Ruth D.
Ruth D.
14:49 16 Oct 20
Dependable and hard working many thanks
Clare R.
Clare R.
09:41 16 Oct 20
Excellent service and advice provided!
Peter R.
Peter R.
12:46 07 Oct 20
Michael was so prompt with my enquiry. Explained problem with the blockage and provided an excellent service. Totally transparent with his pricing. Would highly recommend.
Ally G.
Ally G.
20:26 29 Sep 20
Professional, efficient and effective. Highly recommended.
Jayne withay M.
Jayne withay M.
22:24 23 Sep 20
Would recommend, very helpful even spoke to Northumbria Water on our behalf to explain to them the issue, which resulted in them calling out. And sorted out the drainage issue .
Lee S.
Lee S.
11:10 18 Sep 20
Excellent service. After calling Michael and explained the scenario i had with a potential blocked drain pipe, he organised a time to come around to have a look and unblocked it straight away. Excellent advice on the drain lines on which is my responsibility and which is Northumbria Waters responsibility, professional approach. Thanks for helping me out! Highly recommend.
Neil C.
Neil C.
09:43 16 Jul 20
Absolute lifesaver. Quick, friendly response. Decent prices, no hidden extras and happy to help out. Couldn't recommend more highly.
Lee N.
Lee N.
19:54 09 Jul 20
Awesome service from Mike. Great guy and very good at his job
Alan S.
Alan S.
21:03 03 Jul 20
Great service, very prompt and no mess.
Mp V.
Mp V.
22:03 13 Dec 19
One of the most honest company's out there. Was quoted over 5 times as much by competitors and half the work didn't need doing. Highly recommended. Trusted on checkatrade too!
Linda Patterson S.
Linda Patterson S.
00:54 06 Jan 19
Excellence service quick efficient and so cheap, would definitely recommend ,
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